SHEIN Reviews

Order one to two size bigger their clothes run very small

by Shelton - June 15, 2016

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I look at reviews to see which of the measurements similar to mine, then look at which size they order how it would look.

by Chapman352 - June 15, 2016

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My wife is a size 6 so we ordered a large to play it safe however the large was really small. That is where our problems started with Shein. Their return policy is the worst and there is no phone number to speak to anyone.we were so disgusted just trying to exchange the dress that I finally had to stop the credit card charge and pay out of pocket to ship the dress back. This company is a nightmare STAY AWAY!

by Lowe777 - June 15, 2016

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I ordered about 12 piece of clothing and it came in 4-5 days. I think the speed varies from country to country as Ive seen many complaints, but everyone whove ordered from my country loves shein.

by Marion Herrera - March 11, 2018

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This so-called company is located in China. Many orders take 6 weeks or longer to arrive, if at all. Returns are at your expense. These guys are crooks. They will do anything possible to avoid giving you a refund. They hassle you relentlessly if you write a bad review, all the while refusing to make things right and only offering a 5% discount on your next order, though if you refuse, they will do slightly better. They have stolen all the privacy and security logos they use on their site and plant good reviews. The quality of their goods is so bad. Read the reviews and avoid doing business with these guys at all costs. There are so many reliable companies in the US that will stand behind their goods.

by Roger Wagner - May 06, 2016

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Lately, It's been taking about 2 weeks. Even for "ships in 24 hours" items. But I've cancelled orders in the past that have taken over 6 weeks to arrive

by Paula Lambert - May 05, 2016

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I want to exchange a dress that I bought and it is very small how do I send it back

by Kristina Alvarez - September 17, 2018

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No my new fiverr account is "maulik91". I am not left a review about this business,

by Anita129 - February 11, 2016

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Well. I never had any issue with SheIn, always got my packages. But they currently are on holidays because it's the Chinese Year of the Monkey celebration.

by Tonya Spencer - February 05, 2016

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I ordered 4 dresses and I was suprised, they were all VERY good quality and true to size. I've only ordered once but it's the first time I ordered on an online site were everything actually turned out as described. No tiny Asian sizes. As long as you read the reviews and follow the size chart the quality is definitely worth the price.

by Steward997 - February 02, 2018

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The app and website are exactly the same. I have ordered over 35 items (not joking lmao) from them and I got everything. As for the quality I'd say the cheapest things like 5-15USD are a bit $#*!ty but anything over 20USD is usually pretty nice.

by Hart439 - February 05, 2016

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I love their prices the clothes are decent quality, but the shipping and the communication with the company is terrible.

by Cathy Rice - January 20, 2016

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Yes, the 5-star reviews are fake. Not only are they all written in the same odd way, but many do not seem like they are talking about a personal experience and are instead just contradicting what the real reviewers are complaining about. These reviews contain such content as: "Great customer service, fast delivery, easy returns, great quality of merchandise", but no examples of these things. Some just say how "fun" it is to shop their site but make no remarks on the purchasing experience. Some mention buying something and loving it, but also say how great customer service and the return process is. If your item was so great, why would you have experience with customer service or returns?

by Martinez590 - June 19, 2019

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I'll never use Shien again. Ordered a dress which arrived ok but fit was not as advertised. Contacted to return it. Was told to sell it or give it as a gift! Eventually I got a small percentage refunded only after I found an address close to Heathrow where I sent it recorded. Be prepared to loose your money if you buy from them. I learned the hard way!

by Cooper - July 30, 2018

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They are horrible to deal with - I never wrote a review but I am so angry! The clothes are unwearable! Not as advertises! If they don't sort my order I am going to report them!

by Glen521 - July 07, 2018

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